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Sozo Labs logo

Isa Carstens Wellness Academy

Training Confidence with VR

Person waving during VR wellness training with app interface mockup
Empty room 360 view for Isa Carstens VR training environment
Empty room 360 view for Isa Carstens VR training environment
VR avatar using laser pointer during simulated client conversation training
VR avatar using laser pointer during simulated client conversation training
VR avatar standing in virtual retail store with product shelves
VR avatar standing in virtual retail store with product shelves
Close-up of person wearing VR headset with dialogue options displayed
Close-up of person wearing VR headset with dialogue options displayed

The Challenge

Isa Carstens Academy produces top-class somatologists. But while graduates had strong technical skills, employers found they often lacked soft skills — empathy, confidence, and the ability to recommend products effectively. This gap risked limiting job opportunities and undermining the academy’s reputation.

VR simulated spa treatment room for wellness training scenario
Video call interface showing VR training conversation with dialogue subtitles

The Solution

Sozo Labs created an immersive VR training program where students could safely practice real-world client interactions. In these scenarios, learners honed empathy, critical thinking, and communication while building the confidence to sell products and manage client expectations.


Key Highlights:

  • Realistic, role-play VR scenarios

  • Focus on empathy, sales, and confidence

  • Risk-free practice environment

  • Tailored to the wellness industry

The Impact

  • More confident graduates entering the workforce

  • Happier employers reporting stronger workplace readiness

  • Improved job placements with graduates becoming top choices for clinics

Woman putting on VR headset and controllers in training studio
Floating results and analytics dashboard panels in VR training environment

Why Sozo?

Because we don’t just build software — we build experiences that blend engineering precision with creative storytelling. The result? Training that creates connection and confidence.


Innovative. Practical. Transformative.

Headshot photo of Isabel Roos of Isa Carstens VR Academy
Decorative background graphic

“Sozo Labs has exceeded our expectations & demonstrated an unwavering commitment to our training material that has revolutionised our approach to developing our students for the world of work. They are an indispensable partner in our quest to revolutionise training in the salon and spa industry through VR technology.”

- Isabel Roos of Isa Carstens VR Academy

Headshot photo of Isabel Roos of Isa Carstens VR Academy
Decorative background graphic

“Sozo Labs has exceeded our expectations & demonstrated an unwavering commitment to our training material that has revolutionised our approach to developing our students for the world of work. They are an indispensable partner in our quest to revolutionise training in the salon and spa industry through VR technology.”

- Isabel Roos of Isa Carstens VR Academy

Headshot photo of Isabel Roos of Isa Carstens VR Academy
Decorative background graphic

“Sozo Labs has exceeded our expectations & demonstrated an unwavering commitment to our training material that has revolutionised our approach to developing our students for the world of work. They are an indispensable partner in our quest to revolutionise training in the salon and spa industry through VR technology.”

- Isabel Roos of Isa Carstens VR Academy

Headshot photo of Isabel Roos of Isa Carstens VR Academy
Decorative background graphic

“Sozo Labs has exceeded our expectations & demonstrated an unwavering commitment to our training material that has revolutionised our approach to developing our students for the world of work. They are an indispensable partner in our quest to revolutionise training in the salon and spa industry through VR technology.”

- Isabel Roos of Isa Carstens VR Academy

Ready to Train Differently?

Sozo Labs helps businesses and educators harness immersive technology to
unlock new levels of performance.

Colorful abstract beetle illustration for CTA section

Ready to Train Differently?

Sozo Labs helps businesses and educators harness immersive technology to unlock new levels of performance.

Colorful abstract beetle illustration for CTA section

Ready to Train Differently?

Sozo Labs helps businesses and educators harness
immersive technology to unlock new
levels of performance.

Colorful abstract beetle illustration for CTA section

Let’s Build Together

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Let’s Build Together

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2025 SozoLabs | All Rights Reserved | Privacy Policy

Let’s Build Together

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2025 SozoLabs | All Rights Reserved | Privacy Policy